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What can I do to receive a project quotation in the shortest time possible?
The last thing we would ever want to do is waste your precious time. To ensure efficient communication and accurate project assessment, we kindly request you to prepare comprehensive functionality requirements and provide any available API/3rd party system documentation. If our advisor is unable to offer you an immediate quotation, it may mean that further clarification is needed regarding your project specifications. Rest assured, our advisor will only deliver an accurate quotation once they have a thorough understanding of your perspective and intentions.
Possible solution:Read MoreHire Our Developer
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Is there any way to speed up the development of my project?
Our goal is to complete each project as soon as possible while ensuring an optimal workflow by keeping our entire development team engaged on an ongoing basis. We kindly remind you to plan ahead as well, as this proactive approach will help you avoid stressful situations and minimize the risk of missing deadlines.
Possible solution:Read MoreFast Project Turnaround
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Why is your advisor suggesting project phases?
This particular solution may be suggested in case of incomplete specification, challenging requirements, or the overall complexity of the project. Occasionally, it simply is impossible to anticipate every aspect and potential complications. Therefore, dividing the project into phases can help prevent misunderstandings and save time by avoiding scope changes during the development of a comprehensive and intricate solution.
Possible solution:Read MoreHire Our Developer
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It looks like the software I requested is missing some functionalities. What now?
Our advisor generates the quotation based on their understanding of your requirements. It is possible that the information you provided was not sufficiently clear. We encourage you to review the quotation carefully and ensure that nothing is missing. If a particular functionality was not included, we can certainly accommodate it, but please note that an additional fee may apply since it was not initially accounted for in the quotation. If you have already paid for this feature, please contact our advisor without hesitation, and we will promptly address the matter.
Possible solution:Read MoreHire Our Developer
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What is the average waiting time for fixes?
In most cases, we promptly address the issues with your software within a maximum of 24 hours from receiving your feedback. While fixes do take time, we strive to minimize the turnaround time as much as possible. It's important to understand that our developers are actively engaged in other projects and not solely dedicated to monitoring software checks performed by our customers. To ensure a smooth experience, we recommend planning ahead to avoid any undue stress, particularly during the BETA phase.
Possible solution:Read MoreSLA/Ongoing Support
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Do I have to install and test BETA version of my project in my own environment?
It is strongly advised not to deploy the received software in a live environment, particularly during the BETA phase, unless it has been thoroughly verified and confirmed to function as intended. The behavior of environments can differ based on installed versions, configurations, custom modifications, and the presence of any pre-existing 3rd party modules. Each of these factors has the potential to interfere with the solution we provide, especially when complex integrations are involved that affect various aspects of the system. To ensure a smooth deployment, it is highly recommended to have a dedicated development environment where you can safely test your project and prepare it accordingly.
Possible solution:Read MoreStandard Quality Assurance
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I do not have enough time to test my project now. Can we postpone the testing?
As our team handles multiple software development projects simultaneously, we have established a structured approach to avoid overwhelming our resources. To streamline the process and ensure consistency, we define specific timeframes for you to verify and test your project. The complexity of your project determines the duration provided for testing purposes. By sticking to these timeframes, we aim to create a conducive and efficient working environment for both you and our developers.
Possible solution:Read MoreExtended Verification Time
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Can you implement my project directly in my production environment?
Deploying a ready project to a live environment can present significant challenges and consume valuable time. It entails tasks such as creating a robust backup, carefully scheduling the entire process, and meticulously installing, verifying, and launching the new software. Fortunately, we are here to take that load off your shoulders.
Possible solution:Read MoreCustom Deployment
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I would like to have all rights for the software you created for me. Is it possible?
In general, there are certain actions that are restricted for the software you have requested. These actions include renting, sublicensing, assigning, leasing, loaning, reselling for profit, distributing, publishing, or networking rights. However, we believe in flexibility and customization, so these restrictions can be reconsidered on a case-by-case basis.
Possible solution:Read MoreExtended License Agreement
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Can you create an enterprise-level solution for my resellers or business clients?
We cater to customers with diverse budgets and a wide range of needs, accommodating everyone from small-scale ventures to large enterprises with intricate demands. Depending on your specific requirements and the scope of the project, we adapt our methods to uphold your standards and come up to all your expectations.
Possible solution:Read MoreOfficial Module (For Enterprise)
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Can you prepare a documentation for my clients and staff members?
In today's modern business landscape, maintaining well-organized documentation of the key aspects of your system is more than recommended. It allows seamless integration of each new software component, and facilitates comprehensive training for your employees. Furthermore, it can be prepared to effectively present and guide your clients on how to navigate and utilize your new system or specific tools.
Possible solution:Read MoreDocumentation (For Enterprise)
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I have an idea for a new WHMCS module. Can you develop it and add it to your offer?
We often emphasize the timeless adages: "Nothing can stop a great idea" or "A good idea is priceless." A well-thought-out concept for a new WHMCS module can be your halfway to success. What remains is the partnership with our team of skilled and experienced developers, who approach their work with unwavering passion and utmost dedication. Together, we will transform your idea into a polished, market-ready product.
Possible solution:Read MoreSponsored Module
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Can you ensure the compatibility of your software with next versions of my system?
The regular updates to base systems can be both a boon and a bane. They can cause restless nights, particularly when you have integrated third-party solutions within your base system. It becomes a delicate balancing act between the need to upgrade for enhanced security and competitiveness, and the risk of compromising stability. However, we have a solution to get those concerns off your chest.
Possible solution:Read MoreExtended Guarantee
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Nothing can go wrong with my project and its deployment. Can you guarantee that?
Every software project we deliver undergoes thorough testing by our specialized team of testers. While each project holds profound importance for both us and our clients, they are all unique. They vary across numerous factors, including complexity level, systems involved, and the deployment process. Based on our extensive experience, we understand that what matters most to you is whether the project fulfills all expectations of you and your clients, ensuring a seamless installation and smooth data migration. We take pride in providing you with all these assurances, so you can save valuable time and swiftly get everything up and running.
Possible solution:Read MoreStandard Quality Assurance
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Will your software comply with my strict standards and security policy?
We fully recognize the value of your time and the importance of maintaining your reputation. It is imperative for you to have complete confidence in the security, optimization, and flawless execution of your software code. You expect us to follow your most stringent guidelines and standards specific to your business. You demand nothing short of top-of-the-line services without any compromises. At ModulesGarden, we wholeheartedly understand your requirements and are ready to rise up to the challenge.
Possible solution:Read MoreAdvanced Quality Assurance
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Can you help me advertise and promote my new WHMCS module?
As your project enters the development phase, you are one step away from unlocking significant enhancements for your business. The next crucial step is to announce your new WHMCS module or solution to the global audience. However, determining where and how to start can be challenging. Rest assured, ModulesGarden is a renowned company with extensive experience and a respected reputation as a service provider in the web hosting and related industries. We have a vast customer base comprising tens of thousands of satisfied clients, many of whom belong to your target audience and may be genuinely interested in the solution we have created together. In addition to developing your project, we also possess the ideal tools to assist you in promoting it effectively. Would you like us to take care of spreading the exciting news about your product?
Possible solution:Read MoreModule Marketing (For Enterprise)
Additional Solutions
We offer a range of complementary services to provide you with enhanced possibilities at various stages of the module development process, ensuring that the final product meets your specific business standards. You have the option to request these specialized solutions when submitting a new WHMCS module development request or when reviewing the initial project quotation. This allows you to tailor the project to your exact requirements and optimize the overall development experience.
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Fast Project Turnaround
To expedite the completion and delivery of your project, we will allocate additional resources and engage specialized experts. This approach ensures that your project will be completed in half the time, without compromising on quality. Our goal is to streamline the process and provide you with an efficient and timely solution.
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Hire Our Developer
For your project, we offer an hourly billing structure that grants you the flexibility to manage the developer(s) directly. This enables you to create and prioritize your own tasks through a personalized To-Do list. In cases where your goals extend beyond your expertise, our Development Team Manager will be there to provide guidance and support. This approach is particularly advantageous if you prefer to avoid lengthy discussions with our advisors or waiting for quotations. Whenever you are in need of a developer's professional competence to handle multiple system improvements and fixes, hiring our experts ensures that tasks are efficiently executed, allowing you to focus on your business objectives.
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Official Module (For Enterprise)
We possess the professional capability to design and develop a customized WHMCS, cPanel, Plesk or DirectAdmin module which can also be made accessible to your resellers and clients, providing them with enhanced functionality and features. Rest assured, the software will undergo rigorous QA testing to ensure its seamless performance across diverse environments used by all parties involved. Our focus is to deliver a high-quality, adaptable solution that caters to the unique requirements of your entire business ecosystem.
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Documentation (For Enterprise)
As part of the previously mentioned "Official Module" service, we are committed to providing you with comprehensive and well-organized documentation that will help you effectively utilize and maintain the created software. The documentation can be tailored to your specific needs and delivered in your preferred format, such as PDF or Wiki. Our aim is to ensure that you have all the necessary resources to maximize the benefits of the official modules we develop for you.
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Extended License Agreement
You will receive complete ownership rights to the software we have developed exclusively for you. This includes the freedom to modify and distribute the software without any restrictions or limitations.
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Sponsored Module
Your WHMCS module development project, or a specific component of it, will have the opportunity to be integrated into one of our official products or transformed into an entirely new solution. This enables us to offer the developed module to our extensive customer base through our product marketplace. By leveraging our platform, your module will gain exposure and reach a wider audience, maximizing its potential impact and generating broader interest.
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Custom Deployment
Once the BETA phase has been completed, our dedicated team will take care of all necessary preparations, including making backups, to ensure a smooth transition. We will then proceed to implement, configure, and thoroughly test the software directly in your production environment. With the module seamlessly integrated into your existing setup, you can move straight to utilizing its benefits in your day-to-day operations.
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SLA/Ongoing Support
If the solution we develop for you is mission-critical or you simply require expedited support, we can allocate our experts from L1 and L2 technical support to your project, ensuring that any issues are promptly addressed and resolved. This service not only covers problems encountered on your end but also extends to issues faced by your customers. Typically offered as a monthly plan with hourly charges, this support arrangement allows you to entrust the troubleshooting process to our dedicated team, lifting the weight off your back. Additionally, we can provide a dedicated specialist or developer at your disposal for a specified number of hours per day, catering to your specific requirements and providing you with focused assistance.
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Extended Guarantee
By choosing this option, you can enjoy peace of mind knowing that your project will be safeguarded by an additional guarantee. This guarantee extends to compatibility issues that may arise following updates to your infrastructure, even after the project has been completed and deployed. We are committed to adapting your software to the latest versions of your environment and ensuring its continued functionality. With this added layer of protection, you can rest assured that your software will remain operational and seamlessly integrated within your evolving technological landscape.
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Standard Quality Assurance
We will provide you with additional testing conducted by our experienced Quality Assurance Team. The standard testing process encompasses several essential aspects, including but not limited to compatibility tests, usability verification, data validation, as well as installation and migration verification.
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Advanced Quality Assurance
We are committed to conducting highly detailed testing tailored to your specific requirements. This comprehensive testing covers various sophisticated aspects, including but not limited to checking for security issues, stress testing to evaluate system performance under demanding conditions, optimizing code for enhanced efficiency, and diligently searching for vulnerabilities.
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Extended Verification Time
We are pleased to offer you double the allocated timeframe for testing and verification. This extended period allows you to thoroughly evaluate your project and address any concerns that may arise. Our dedicated team is readily available to promptly respond to all your inquiries and provide assistance in resolving any issues with the utmost priority.
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Module Marketing (For Enterprise)
We are here to support your marketing efforts for your WHMCS module and help you expand your reach to potential customers. Our comprehensive marketing assistance includes various strategies such as sending an engaging newsletter to the target audience within the web hosting industry, advertising your module on prominent social media platforms and forums, creating a dedicated blog article to showcase its features and benefits, and potentially adding the module to our official product marketplace. With our expertise and extensive network, we aim to maximize the visibility and exposure of your module, ensuring that it reaches the right audience and generates interest among potential customers.
